Terms of Service
These terms govern your use of our services and SMS messaging program.
Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and GreenHouse Food & Clothing Bank ("we," "our," or "us"). By using our services, including our SMS messaging program and website, you agree to comply with and be bound by these Terms.
Our Services
GreenHouse Food & Clothing Bank provides the following services:
- Food assistance and distribution services
- Clothing bank and clothing distribution
- Community support programs
- SMS notification services for updates and alerts
- Volunteer coordination
- Community events and programs
SMS Messaging Terms
Program Description
By subscribing to our SMS services, you consent to receive text messages from GreenHouse Food & Clothing Bank regarding food availability, community updates, and other service-related information.
Consent and Opt-In
Your consent to receive SMS messages is not a condition of any purchase or service. You must affirmatively opt-in to our SMS program and can opt-out at any time.
Message Frequency and Timing
Message frequency varies by subscription type. Hot List subscribers may receive several messages per week during peak times. Community Update subscribers receive periodic messages about events and opportunities. Messages may be sent during reasonable hours, typically between 8:00 AM and 8:00 PM local time.
Opt-Out Instructions
To stop receiving SMS messages, text "STOP" to any message you receive from us. You will receive a confirmation message. You may also contact us directly to unsubscribe.
Message and Data Rates
Standard message and data rates may apply. Please consult your mobile carrier for information about your messaging plan and rates.
Supported Carriers
Our SMS service supports major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and other participating carriers. Not all mobile devices or carriers may be supported.
User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information when subscribing to our services
- Use our services only for their intended purpose
- Respect our staff, volunteers, and other service recipients
- Follow all posted rules and guidelines at our facilities
- Notify us promptly of any changes to your contact information
- Not misuse or abuse our services or resources
Service Availability
Our services are provided on an "as available" basis. We operate with limited resources and cannot guarantee continuous availability of all services. Service hours, availability, and offerings may change based on volunteer availability, donations, and other factors.
Limitation of Liability
To the fullest extent permitted by law, GreenHouse Food & Clothing Bank shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.
Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our privacy practices.
Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes indicates your acceptance of the updated Terms.
Termination
We may terminate or suspend your access to our services at any time, with or without cause or notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
Contact Us
If you have questions about these Terms of Service, please contact us:
GreenHouse Food & Clothing Bank
125 N Park Ave
Deer Park, WA 99006
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions.
A2P 10DLC Compliance Notice
Our SMS messaging service complies with A2P (Application-to-Person) 10DLC (10-Digit Long Code) regulations and industry standards for business messaging.
Campaign Registration: Our messaging campaigns are registered with mobile carriers for improved deliverability and compliance.
Carrier Guidelines: We adhere to carrier-specific guidelines and filtering requirements to ensure message delivery.
Content Standards: All messages comply with industry content standards and prohibited content guidelines.
Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid and enforceable provision that most closely reflects the original intent.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and GreenHouse Food & Clothing Bank regarding your use of our services and supersede all prior or contemporaneous communications and proposals.