How do I get help from the food bank?

Just come during our open hours (Mon/Wed/Fri 12:30-2:30 PM) and fill out a brief intake form - takes about 5 minutes. You can use our services once per month. No appointment needed!

What do I need to bring for energy assistance?

Bring your recent Avista bill, social security card for the account holder, and proof of address. This assistance is available once per calendar year, up to $400.

Do you help with Basic Food Assistance (EBT) applications?

Yes! We help with EBT applications and annual reviews. Call ahead at (509) 272-4189 to schedule an appointment during office hours.

Can my whole family get help?

Absolutely! Our services are available to individuals and families. Just include everyone in your household when you fill out the intake form.

Is there a limit to how often I can get help?

Food bank and clothing bank services are available once per month. Energy assistance is once per calendar year. Other services vary - just ask when you visit!

How do I volunteer with GreenHouse?

Call us at (509) 272-4189 or stop by during office hours (Mon/Wed/Fri 9:00 AM-3:00 PM). We have flexible volunteer opportunities including food sorting, clothing organization, and event help. Regular volunteers need a background check.

When do you receive donations?

We will have people ready to receive donations on Monday, Wednesday, & Friday from 8:30AM-11:30AM. Please let us know if you would like a donation receipt.

What food donations do you accept?

We do accept donations of garden and farm fresh eggs and produce. We can accept meat if it has been processed by a licensed processing facility. We accept donations of dry and canned foods if they are not past their expiration dates.

Can I donate clothing?

Yes! We are gladly accepting clothing that is in wearable shape and free of holes/stains. Please clean clothing before donating.

Can I donate household items?

We currently do not have the space to distribute them. Lost Treasures Thrift Shop will take a limited number of household items.

Terms of Service

These terms govern your use of our services and SMS messaging program.

Last updated: 9/13/2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and GreenHouse Food & Clothing Bank ("we," "our," or "us"). By using our services, including our SMS messaging program and website, you agree to comply with and be bound by these Terms.

Our Services

GreenHouse Food & Clothing Bank provides the following services:

Food assistance and distribution services
Clothing bank and clothing distribution
Community support programs
SMS notification services for updates and alerts
Volunteer coordination
Community events and programs

SMS Messaging Terms

Program Description

By subscribing to our SMS services, you consent to receive text messages from GreenHouse Food & Clothing Bank regarding food availability, community updates, and other service-related information.

Consent and Opt-In

Your consent to receive SMS messages is not a condition of any purchase or service. You must affirmatively opt-in to our SMS program and can opt-out at any time.

Message Frequency and Timing

Message frequency varies by subscription type. Hot List subscribers may receive several messages per week during peak times. Community Update subscribers receive periodic messages about events and opportunities. Messages may be sent during reasonable hours, typically between 8:00 AM and 8:00 PM local time.

Opt-Out Instructions

To stop receiving SMS messages, text "STOP" to any message you receive from us. You will receive a confirmation message. You may also contact us directly to unsubscribe.

Message and Data Rates

Standard message and data rates may apply. Please consult your mobile carrier for information about your messaging plan and rates.

Supported Carriers

Our SMS service supports major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and other participating carriers. Not all mobile devices or carriers may be supported.

User Responsibilities

By using our services, you agree to:

Provide accurate and complete information when subscribing to our services
Use our services only for their intended purpose
Respect our staff, volunteers, and other service recipients
Follow all posted rules and guidelines at our facilities
Notify us promptly of any changes to your contact information
Not misuse or abuse our services or resources

Service Availability

Our services are provided on an "as available" basis. We operate with limited resources and cannot guarantee continuous availability of all services. Service hours, availability, and offerings may change based on volunteer availability, donations, and other factors.

Limitation of Liability

To the fullest extent permitted by law, GreenHouse Food & Clothing Bank shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.

Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our privacy practices.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes indicates your acceptance of the updated Terms.

Termination

We may terminate or suspend your access to our services at any time, with or without cause or notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Contact Us

If you have questions about these Terms of Service, please contact us:

contact@email.greenhousedp.com

(509) 272-4189

Mailing Address:
GreenHouse Food & Clothing Bank
125 N Park Ave
Deer Park, WA 99006

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions.

A2P 10DLC Compliance Notice

Our SMS messaging service complies with A2P (Application-to-Person) 10DLC (10-Digit Long Code) regulations and industry standards for business messaging.

Campaign Registration: Our messaging campaigns are registered with mobile carriers for improved deliverability and compliance.

Carrier Guidelines: We adhere to carrier-specific guidelines and filtering requirements to ensure message delivery.

Content Standards: All messages comply with industry content standards and prohibited content guidelines.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid and enforceable provision that most closely reflects the original intent.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GreenHouse Food & Clothing Bank regarding your use of our services and supersede all prior or contemporaneous communications and proposals.